Optimal growth is a dream that every founder and business owner dare to achieve. You grow slowly when you need to and grow fast when you need to. Growth is possible when you hire staff, train them when necessary, develop your operation or processes, and expand to new markets. Such results require funding, operation or planning, and performance or execution. And guess what? Individual staff or employee performance plays a huge role in this.
You cannot talk about optimal growth without talking about the performance of staff in your business, and the best way to understand this performance is by evaluating your team. Here are 7 powerful ways to evaluate your staff for optimal growth.
1. Provide Clear Job Descriptions
A vivid job description helps prevent confusion about the tasks when properly followed. This will save a business both time and money. For instance, when a staff understands an operation plan, they will execute it correctly and move on to other operations without needing to repeat the previous task. The company will also only spend funds running the same procedure once.
Clear task descriptions make it easy for employees to carry out similar tasks in the future, even without proper guidelines or instructions. These outputs reduce waste in a business's production or service delivery process resulting in optimal growth.
2. Conduct Staff Training
Consider conducting staff training by using demo activities. The idea here is to simulate activities for your staff that they will perform for clients or customers by recreating the environment as a live business operation.
Since it's only a training activity, shortcomings on the part of your staff will not result in any critical issues for your business. Instead, these shortcomings will reveal skill gaps and incompetencies that need improvement. Repeating training and demo activities will help staff learn from their mistakes, adopt new techniques or strategies, and adjust their performance or output to fit what is required. This will significantly improve business operations, and this means growth.
3. Exchange Feedback
Constant exchange of feedback, especially during an ongoing project, will help you understand your staff's strengths and weaknesses. You can quickly tell which task a staff prefers taking on and which ones they run away from.
Furthermore, evaluating staff reveals how they perceive challenges, for instance, whether they see a glass as half full or empty. The real benefit of evaluating staff through their feedback is that, as a business owner, you can assign tasks based on the staff's identified strengths and competence. This will boost overall productivity. Exchanging feedback helps businesses identify operational challenges early on and fast-track solutions.
4. Create Assessments of Staff Performance
Evaluating staff with an assessment of their performance also helps you achieve optimal growth in your business. Some items to consider here are:
An employee's punctuality
How they engage and interact with other employees
Whether they are attentive to their job descriptions or not
How well they use the tools and resources available to them
How they maintain a work-life balance
Use this as a guide so you can create your own criteria. Also, consider making distinct subcategories under specific criteria. For example, you can subcategorize communication performance into communication with fellow employees and communication with supervisors.
Some employees will meet a high percentage of your assessment expectations. Pay close attention, as these are the ones contributing to the optimal growth of your business.
5. Conduct Peer to Peer Reviews
Peer-to-peer reviews work well in evaluating staff for optimal growth. First, they help you see things from an employee's perspective versus your perspective as management. Coming from a management lens presents a clear statement of your perception of them. However, peer-to-peer reviews reveal your employees' thought processes, habits, or tendencies.
For instance, an employee could mention that a colleague finds one or more company policies difficult or unfair. An employee could also use the opportunity to report harassment from a coworker or questionable practices.
Another benefit of peer-to-peer reviews is that they enable employees to appreciate each other's workplace contributions, further promoting staff's personal and professional growth.
6. Hold Effective and Engaging Meetings
Every company or team meeting needs to be well-planned. The meeting participants should be informed of the agenda long beforehand. They should also be allowed to state whether or not they will be in attendance. In addition, the meeting host should be clear and specific about what needs to be tackled.
Let's look at a quarterly goal evaluation meeting to understand better how a meeting should go. In such a scenario, there could be two different meetings; one for administrative staff, supervisors, or team leads and another for the operational staff or team members.
The first meeting will assess the supervisors' role in reaching the company's quarterly goals. Furthermore, it will scrutinize the actual performance of every supervisor or meeting participant. Discuss underperforming admins or supervisors in this meeting and common administrative challenges.
The same thing will happen in the second meeting. The operational staff will also be stating their milestones and challenges. Meetings like this provide real-time solutions to issues, often contributing to the growth of your business.
7. Monitor Implemented Changes
After discussing challenges in team meetings, performing training, and constantly exchanging feedback, you want to see how well a staff incorporated feedback into their work when some months have passed. Are they receptive and positive about feedback? Did they make the necessary adjustments, and did they assist other team members in incorporating the changes? If so, then that will help your business to grow.
Staff is responsible for turning the wheels on any business. Their high performance makes a company meet its daily, weekly, or monthly goals. This is why evaluating your staff is crucial. It helps you understand whether they are growing personally and professionally, how well they perform, and what challenges they may face.
However, it's also essential to equally allow them to review your leadership while you evaluate them. This lets them know that you care about their ideas and opinions. It makes them feel connected. Not only does this help you to be a more productive leader. This information will help you draw up a pattern to understand how a staff grows over time, whether they're more adapted to the work culture or not, and what roles or positions they can best fill.